Terms & Conditions

Terms & Conditions

By accepting an estimate, making payment on an invoice, purchasing a product, or by subscribing to any McKinney Creative Ventures plan, the Client (“Client”) agrees to the following terms and conditions:

Scope of Work
All services provided by McKinney Creative Ventures are as described in the applicable plan, product, project agreement, proposal, estimate, or invoice. Each subscription plan includes specific services and allotted support hours as outlined on our website or marketing materials. Work requested outside the scope of the selected plan, or exceeding included support hours, may be subject to additional fees billed at MCV’s standard hourly rate.

Subscription Terms
All subscription plans (excluding the Foundation plan) require a 12-month minimum commitment. After the initial 12-month term, subscriptions continue month-to-month and may be cancelled or downgraded with 30 days’ written notice. Plans may be upgraded at any time.
The Foundation plan is billed month-to-month and may be cancelled at any time with 30 days’ written notice.

CRM Plans (GoHighLevel)
Clients subscribing to MCV’s CRM services agree to pay a flat monthly platform fee of $100 for use of the GoHighLevel system, whether or not ongoing support is requested.
Clients who choose the “CRM with Support” plan ($250/month) receive up to two hours of monthly CRM support. Any hours beyond this amount will be billed at $100 per hour.
All CRM accounts remain active unless cancelled with 30 days’ written notice. Data stored within GoHighLevel is the responsibility of the Client to export or retain prior to cancellation.

Billing and Payment
Subscriptions are billed automatically each month to the payment method on file. Payment is due upon receipt unless otherwise specified. Late or failed payments may result in service suspension until the account is brought current. A late fee of 1.5% per month or otherwise specified set fee (or the maximum allowed by law) may apply to overdue balances.

Client Responsibilities
The Client agrees to provide timely access to all necessary materials, content, credentials, approvals, and feedback required for MCV to perform the agreed-upon services. Delays caused by the Client may affect delivery timelines and ongoing results.

Unused Hours
Monthly support hours included with each plan do not roll over. Clients are encouraged to schedule and use their available hours each month to maximize value and maintain marketing momentum.

Intellectual Property
Upon full payment, the Client receives a non-exclusive, non-transferable license to use the completed deliverables for their intended business purposes. MCV retains ownership of all original design files, templates, automations, and internal tools used in production. MCV reserves the right to showcase completed work in portfolios, case studies, and promotional materials unless otherwise agreed in writing.

Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive information exchanged during the course of the partnership.

Service Suspension or Termination
MCV reserves the right to suspend or terminate services for non-payment or breach of these terms. Reinstatement may require payment of outstanding balances and a reactivation fee.

Use of Data and Privacy
By engaging with McKinney Creative Ventures or using our website, you consent to the collection and use of certain data necessary to perform services, manage billing, and improve user experience.
Information collected may include contact details, billing information, website analytics, and client project data. MCV does not sell, rent, or share client data with third parties except as necessary to perform services, process payments, or comply with legal obligations.
MCV may use aggregated or anonymized data to analyze service performance and trends. Any third-party tools or integrations (such as GoHighLevel, Google Analytics, or email platforms) are governed by their own privacy policies, and clients are encouraged to review those terms.

Website Usage Terms
All content, text, images, and materials on the McKinney Creative Ventures website are the property of MCV and may not be reproduced, copied, or distributed without written permission.
Use of the MCV website is at your own risk. While we strive to maintain accurate and secure content, MCV makes no warranties that the website will be error-free or uninterrupted.
Links to external websites are provided for convenience and do not imply endorsement. MCV is not responsible for the content or policies of external sites.

Marketing Communications Consent
By submitting contact information through our website, forms, or other communication channels, the Client grants McKinney Creative Ventures permission to contact them by email, phone call, or SMS for purposes related to marketing, service updates, scheduling, or client relationship management.
Clients may withdraw consent or opt out of marketing communications at any time by following the unsubscribe link in emails or replying STOP to SMS messages.
All marketing communications are managed in compliance with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and other applicable laws and regulations. MCV will not share or sell client contact information to third parties for marketing purposes.

Limitation of Liability
To the fullest extent permitted by law, McKinney Creative Ventures shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits or revenues arising from the services provided. MCV’s total liability shall not exceed the total amount paid by the Client for the specific services giving rise to the claim.

Force Majeure
MCV shall not be liable for delays or failure to perform due to causes beyond its reasonable control, including natural disasters, pandemics, acts of God, labor disputes, internet outages, or government actions.

Governing Law
These terms are governed by the laws of the State of Minnesota, without regard to conflict of law provisions.